Privacy Policy

1. Information We Collect

When you use our website or book cricket equipment from us, we collect:

• Your full name
• Mobile phone number
• Email address
• Delivery address
• Government-issued photo ID details (collected for identity verification only)
• Booking and rental history
• Messages sent via our contact form

2. How We Use Your Information

We use the information you provide to:

• Process and confirm your booking
• Contact you within 2–3 business hours to confirm your order
• Send payment links to your email address
• Verify your identity as required for rental
• Deliver equipment to your address
• Respond to your enquiries or complaints
• Maintain rental records for our business operations

3. How We Store Your Data

Your information is stored securely on our server. We do not store payment card details. Payment is processed through third-party payment gateways that comply with their own security standards. Booking and contact records are stored in our internal system and accessed only by authorised staff.

4. Sharing of Information

We do not sell, trade or share your personal information with any third party for marketing purposes.

• We may share your information with delivery personnel for the purpose of delivering your equipment.
• We may share information if required by law or by a court order.
• Payment processing is handled by third-party gateways — refer to their privacy policies for how they handle your data.

5. ID Verification

A government-issued photo ID is required for all rentals. This is used solely for identity verification purposes and to protect our equipment. We do not retain copies of your ID beyond the rental period unless required for an active dispute.

6. Your Rights

You have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to active rental obligations)
• Contact us at support@rentalcricketkithub.com for any data-related requests

7. Cookies

Our website may use basic cookies to maintain session state and improve your experience. We do not use tracking cookies for advertising purposes.

8. Contact

If you have any questions about this Privacy Policy, contact us at:

Address: B-3/184, Dharam Marg, Block B3, Janakpuri, New Delhi, Delhi 110058, India

Phone: +91 7555162512

Email: support@rentalcricketkithub.com